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All CollectionsCustomer Order Experience FAQ
I received part of my order, where are my other items?
I received part of my order, where are my other items?
David Brown avatar
Written by David Brown
Updated over 4 months ago

If you order from multiple merchants, your orders will ship in different packages. We recommend that you check your email for a shipment email from each of the merchants you ordered from. You can also check the order status by following the steps below:

Mobile App: Click the "Account" tab > "Order History" > Click on the product in question and there you will see a "Track Order" button.

Desktop or Mobile Browser: Click the "Account" button in the upper right-hand corner > "Orders" > Click on the product in question and there you will see a "Track Order" button.

If you have any questions about your order, please reach out to support@publicsq.com and we would be happy to help further! πŸ‡ΊπŸ‡Έ

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