Overview
Customer Research is a critical feature in Publishing.ai that helps authors generate comprehensive market research for their book topics. This process traditionally takes many hours to complete independently but can be completed in minutes using Publishing.ai.
What You'll Learn
How to generate customer research based on your chosen book topic
Step-by-step process for using the Customer Research feature
Best practices for reviewing and using research results
Prerequisites
Before starting customer research, ensure you have:
A book topic with Proof of Concept
Understanding of your target demographic
ASIN or ISBN numbers from similar books on Amazon
Have you watched Customer Research yet? Start there and learn the best
methods to complete customer research.
Refer to the Customer Research Sheet to see a sample of what
your customer research should look like.
Step-by-Step Process
Step 1: Enter Your Book Topic
Navigate to the Customer Research feature
Enter the specific topic for your customer research
Important: Ensure your topic has Proof of Concept before proceeding
Warning: Do not cut corners on topic validation. This protects your investment and maximizes your chances of success.
Step 2: Define Target Demographic
Specify your target demographic in the designated field
This ensures the research considers your specific intended audience
For detailed demographic guidance: Click the provided demographic link
To learn more about your target demographic, CLICK HERE
Step 3: Add Competitor Book Information
ASIN and ISBN Requirements
Enter 10-digit ASIN numbers OR 10-digit ISBN numbers from similar books on Amazon
Use books that closely match your topic and target audience
Multiple entries: Separate with commas if entering more than one number
Finding ASIN and ISBN Numbers
ASIN numbers: Available for all Amazon products including e-books
ISBN numbers: Only use 10-digit ISBNs (e-books only)
Not compatible: 13-digit ISBN numbers from paperback books will not work
Help Resources
Click tooltip icons (?) for guidance on finding ASIN numbers
Detailed troubleshooting guide: Available through the provided link for finding, adding, and troubleshooting ASIN/ISBN input
For more detailed information and help with finding, adding, and troubleshooting ASIN and ISBN input, please click HERE.
Step 4: Generate Research
Click the Create button
Monitor the generation process in the output section (right side of screen)
Generation time: Reports typically complete within 5-10 minutes
Monitoring Options
Stay on page: Watch for completion in real-time
Work elsewhere: You will receive both in-app notifications and email alerts when complete
After Generation
Reviewing Results
If Satisfied with Results
Click the Copy button in the top-right section to copy all content
Alternative: Highlight specific sections and use Ctrl+C to copy selected portions
If You Want Different Results
Click the Create button again to reset and generate new research
Use arrow toggles to navigate between different report versions
Access different versions through the dropdown menu
Version Management
Multiple versions: Use dropdown to access different research report versions
Navigation: Arrow toggles allow movement between generated reports
Locking: Once locked, research cannot be edited but remains accessible for reference
Important Notes and Best Practices
Quality Review Requirements
Always read through the complete customer research output to ensure alignment with your book's intended focus.
Common AI Limitations
AI-generated research may occasionally include:
Scope misunderstanding: AI might misinterpret your topic's intended scope
Irrelevant ideas: Content that doesn't make sense for your target audience
Contradictory information: Conflicting ideas within the same report
Troubleshooting Poor Results
If research results don't meet expectations:
Update ASIN/ISBN numbers: Choose books that align better with your specific topic
Verify target demographic: Ensure your demographic selection matches your intended readers
Refine topic focus: Consider narrowing or clarifying your book topic
Content Refinement
Research outputs may require further refinement to perfectly match your book's direction and audience needs.
If you feel something in this guide is missing, please let us know by contacting support@publishing.com and sharing your feedback!