In our fleet management platform, understanding the different fine management statuses is essential. Each status represents a specific stage in the fine handling process, allowing for efficient tracking and transparency.
Below, we explain each status in detail and its meaning:
1. LITIGATION (CONTENCIOSO)
📌 Description: A lawsuit has been filed, and the case is pending judicial resolution. No court ruling has been issued yet.
✅ Meaning: The fine is in a judicial process, waiting for a decision.
2. SUCCESSFUL LITIGATION (CONTENCIOSO ESTIMATORIO)
📌 Description: Assigned when the court has issued a favorable ruling, canceling the fine.
✅ Meaning: The lawsuit was successful, and the fine has been canceled.
3. UNSUCCESSFUL LITIGATION (CONTENCIOSO DESESTIMATORIO)
📌 Description: Assigned when the court has issued an unfavorable ruling, maintaining the fine.
✅ Meaning: The lawsuit was unsuccessful, and the fine remains valid.
4. IDENTIFIED (IDENTIFICADA)
📌 Description: Used when the renter, driver, or vehicle user at the time of the infraction has been identified.
✅ Meaning: The process has successfully identified the responsible party.
5. PENDING OR UNDER REVIEW (OTRA GESTIÓN O PENDIENTE)
📌 Description: Assigned when the fine is pending further management by Pyramid or waiting for additional actions from the Administration.
✅ Meaning: The fine is awaiting further action or additional information.
6. PAID (PAGADA)
📌 Description: Indicates that the fine has been paid in full.
✅ Meaning: The fine is settled, and no further action is required.
7. POSSIBLE EXPIRATION (POSIBLE PRESCRIPCIÓN)
📌 Description: Assigned when the fine has expired, meaning more than a year has passed since the last action without any claims from the Administration.
✅ Meaning: The fine is no longer valid and cannot be enforced.
8. APPEALED (RECURRIDA)
📌 Description: Indicates that an appeal has been filed against the fine.
✅ Meaning: The fine is under review and being contested.
9. DISMISSED (SOBRESEIDA)
📌 Description: Assigned when the fine has been annulled.
✅ Meaning: The fine has been canceled, and no payment is required.
10. ASSOCIATED (ASOCIADO)
📌 Description: Assigned when the fine status or case number has changed, generating a new associated case.
✅ Meaning: A new case has been created, linked to the original one due to a status change.
Conclusion
Understanding these statuses is key to effectively managing your fleet’s fines, ensuring better control, greater transparency, and a timely response to each case.
If you have any additional questions, our support team is ready to assist you. 🚀