Auto Hide & Unhide Products

Improve customer experience by hiding sold out products

Ouiteo Team avatar
Written by Ouiteo Team
Updated over a week ago

The Auto Hide and Unhide feature is a great tool to automatically hide products that are already out of stock. With this feature, you provide a great buying experience for your customers, ensuring that all the products they add to their cart are always in stock. You can review all the tasks you've executed in the Hide and Unhide log.

Important note: Please subscribe All or Hide Sold Out package to enable the Autohide/Unhide feature.

How to Auto Hide Products

To use the Auto Hide feature, follow these steps:


1. Navigate to Auto Hide & Unhide and select Settings:

2. Click Hide products with inventory quantity on the Auto Hide section.

3. From this drop-down, select an option from the list.
You have 4 options here:

  • In total - This option will hide products when the TOTAL NUMBER of your inventory is equal to or less than the amount you've set.
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  • In all variants - This option will hide products when ALL VARIANTS of your inventory are equal or less than the amount you've set.
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  • In any variant - This option will hide products when ANY VARIANTS of your inventory are equal to or less than the amount you've set.
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  • In specific variant - Choose this option if you want to hide products with several particular variants.

Let's take an example involving Product A and its corresponding variants (A, B, and C). In this scenario, Variant A has 10, B has 5, and C has 6 in stock and the condition being considered is "<= 6".

When applying the three different approaches to determine the out-of-stock status:

  • In total: When summing up the stock counts across all variants (10 + 5 + 6 = 21), the total exceeds the threshold of 6. Consequently, Product A is not classified as out of stock.

  • In all variants: Only Variant B meets the condition (Variant A = 10, Variant B = 5, Variant C = 6). As a result, Product A is not considered out of stock using this method.

  • In any variant: Variants B and C both adhere to the condition with stock counts of 5 and 6, respectively. This leads to Product A being considered out of stock according to the "In Any Variant" approach.

4. For specific variant, you can type the text in your SKUs.

In this example, once a product is less than or equal to "1", it automatically hides products that have SKUs with add, nke, and pum.

5. Once you pick the variant option you want to use, select when it is hidden. You can either set it Right away or if it is already Sold out for a determined period of days.

6. You can change the status of the product from "Active" to either "Draft" or "Archived". Please make sure you select the "Draft" or "Archived" status is selected in Settings > Preferences

7. If there are products that you want to exclude with tags, add the product's tag in the textbox. You can add up to 3 product tags here.
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8. You can make a product unavailable for view or purchase on sales channels by hiding them from one or more sales channels

9. Select the location from the list to exclude a location.

Note: If all locations are selected, the first in the list will be unselected.

10. You can redirect hidden products to home page or to specific URL, effectively managing your SEO.

11. You can use this option to receive email notifications when a product is hidden by enabling the toggle feature.

12. Click Save Settings to apply your settings and click Run Hide Now to initiate the Hide process.

How to Auto Unhide Products

To use the Auto Hide feature, follow these steps:


1. Navigate to Auto Hide & Unhide.

2. Click Hide products with inventory quantity on the Auto Unhide section.

3. From this drop-down, select an option from the list.

You have 4 options here:

  • In total - This option will unhide products when your inventory's total number equals or exceeds the amount you've set.

  • In all variants - This option will unhide products when ALL VARIANTS of your inventory are equal or greater than the amount you've set.

  • In any variant, this option will unhide products when ANY VARIANTS of your inventory equals or exceeds the amount you've set.

  • In specific variant - Choose this option if you have several particular variants that you want to unhide.

4. For In Specific variants, you can type the text in your SKUs.

In this example, once a product is greater than or equal to "1", it automatically unhides products with SKUs with shi, pan, and jac.

5. Please review steps 5 to 11 under the section to understand the other available options.

6. Click Save Settings to apply your settings and click Run Unhide Now to initiate the process.

Hide & Unhide Log

You can view all the actions you've performed, including hiding and unhiding products, in the "Hide and Unhide log" section of Auto Hide & Unhide.

If you have additional questions, you can say hello with our live chat or reach us through email at help@ouiteo.com.

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