To download the Pulseway Agent, follow these steps:
From the left navigation menu, go to Onboarding > Downloads.
Click the download link for the installer that matches the endpoint’s operating system and architecture:
Select the RPM package type.
Select the appropriate CPU architecture, such as x64 or x86.
Depending on the device and installer type, you may be prompted to select the Organization, Site, and Agent Group associated with the endpoint. Pulseway uses these values to generate a customized installer. Once the selections are complete, click Download.
After the installer has been generated, you can download it directly to your computer or copy the download link to share with a customer or technician by email.
After you have downloaded the agent to the endpoint, perform the following steps to install it:
Open a terminal. You can also connect to the endpoint through SSH.
Navigate to the directory containing the downloaded installer. For example:
cd ~/Downloads
Install the package using the following command, replacing
<installer-file>with the name of the downloaded file:
sudo rpm -ivh <installer-file>.rpm
For example, if you downloaded the x64 installer, run:
sudo rpm -ivh pulseway_x64.rpm
For a 32-bit operating system, run:
sudo rpm -ivh pulseway_x86.rpm
If the agent was not automatically registered during installation, run the Pulseway registration utility:
sudo pulseway-registration
When prompted, enter your Pulseway server name, such as:
acme.pulseway.com
Enter only the server name. Do not include https://.
The registration utility should already be available in the system path. If the command is not found, run it from its default location:
sudo /usr/sbin/pulseway-registration
The Pulseway service should start automatically after installation. If it does not, start it manually:
sudo systemctl start pulseway
Configure the Pulseway agent
To modify the Pulseway agent configuration, open the config.xml file using a text editor such as Vim:
sudo vim /etc/pulseway/config.xml
Alternatively, you can use Nano:
sudo nano /etc/pulseway/config.xml
After making and saving your changes, restart the Pulseway service to apply the updated configuration:
sudo systemctl restart pulseway
For further assistance, contact Pulseway Support at support@pulseway.com.