The following table will give you a starting place for understanding how you might structure your documentation in IT Glue to document the full IT architecture.
If the asset is... | Then document it in... |
Active Directory | |
Active Directory security groups | |
Anti-Virus | |
Application | |
Backup | |
Carrier/ISP | |
Circuit Aggregation | Internet/WAN |
DNS | |
Domain | |
Domain Registrar | |
Facility Information | |
File Sharing | |
Internal Domain/DNS | Active Directory |
Internet/WAN/Circuit | Internet/WAN |
Intranet Site | Applications |
IP Addressing | LAN |
LOB Application | Applications |
Local Area Network (Subnets, VPNs) | LAN |
Network Cabling | LAN |
Phone System/PBX | |
Printers, Scanners, Plotters | |
Remote Access (VPN, Webmail) | |
Server Topology | LAN |
Software Licensing | |
SPAM filter | Email, Security |
SSL Certificate | |
Vendors | |
Virtual Private Network (VPN) | Security, Remote Access |
Virtualization/VMware/Hyper-V | |
Wireless |
Relationship mapping tables
The following tables list the assets that should be related to each other for functional reasons. For more information about using related items/tagging to map relationships between the different assets, see our Relationship mapping (related items/tagging) article.
If device is... | Then relate it to... |
Physical Servers | Applications, LAN |
Virtual Servers | Applications, LAN |
Security, Remote Access | |
LAN | |
WAP | Wireless |
Printer/Scanner | Printing |
NAS/SAN/DAS* | File Sharing |
* Network-attached storage (NAS), storage area networks (SAN), and direct-attached storage (DAS).
If flexible asset is... | Then relate it to... |
Active Directory | Configurations |
Applications | Configurations, Contacts, Passwords, Vendors |
Backup | Configurations, Applications, Documents |
Configurations, Applications, Documents, Domains, Passwords and more | |
File Sharing | Configurations, Applications, Contacts, Documents, Security |
Internet/WAN | Firewalls, Security |
LAN | Configurations |
Licensing | Applications, Contacts, Vendors |
Printing | Configurations |
Remote Access | Configurations, Security |
Security | Configurations, Contacts, Vendors |
Virtualization | Configurations |
Voice/PBX | Configurations, Applications, Vendors |
Wireless | Configurations, Security, LAN |
If you have any questions about where to document other assets, a great place to ask them is in our community! There is a whole section just for flexible asset questions and ideas.