Want to ensure customers acknowledge your policies, safety guidelines, or studio rules before they book a class? Add a Booking Agreement!
Note:
For full waiver functionality, check out our how-to here!
To prevent students from canceling a class reservation, check out our guide to class settings
What's a Booking Agreement?
Punchpass allows you to add a brief custom message that appears below the "Reserve My Spot..." button when students are making a reservation.
This is a great spot to add a short note about your cancellation policies, saftety guidelines, or other studio rules before someone makes a reservation.
The highlighted text in the sceenshot below is an example of how a custom booking agreement appears.
Create your Booking Agreement
To add your text, head to Manage > Settings > Online Reservations section, and scroll to Below Booking Button Text section.
This text will be applied to all class types for reservations, but this text will not be shown under a pass purchase.
Here's How Your Customers Will Experience a Booking Agreement
For reservation scenarios where someone needs to be logged in, they'll experience the booking agreement as:
If you use the form for booking without requiring someone to sign in or have an active pass, here is the view:
And for a ticketed class/event:
