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How do I verify my identity?

Pepper avatar
Written by Pepper
Updated over 5 months ago

To verify your Punt.com account quickly and easily, follow these steps:

  1. Log In to Your Account

  2. Access the Wallet

    • Once logged in, click the Wallet icon at the top of the page.

    • Select Redeem, it should prompt you to the next page.

  3. Initiate the Verification

    • Click Continue With Verification

    • Once selected, a new window from Veriff should appear.

    • Follow the prompts and ensure that the number you entered is correct.

  4. Complete Verification on Mobile

    • You’ll be prompted to complete the process on your mobile device.

    • You can scan the QR code (shown above) or use the verification link.

  5. Follow the instructions

    • Upload the required government-issued ID, such as a passport, driver’s license, or residency card.

    • Ensure the photo is not a photocopy and is taken in good lighting. A selfie may also be required to confirm your identity.

What's next:

Once you've submitted all the required documentation, our verification partner, Veriff, will review these documents.

The process is typically quick, however, delays may occur due to factors beyond our control. If you experience issues, please reach out to our support team via our live chat feature.

As soon as these steps are completed, you're all set! Congratulations on successfully verifying your identity.

**Important TIP:

Completing the verification process is necessary before claiming bonuses or redeeming Sweeps Coins for cash prizes.

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