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Why is my SSN being rejected?

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Written by Support
Updated over 5 months ago

If your Social Security Number (SSN) is being rejected during verification, several factors could be contributing to the issue.

Below is a breakdown of common reasons and steps you can take to resolve them:

  1. Technical Errors

    • Occasionally, system glitches or administrative errors can cause SSN verification failures. These issues may arise from connectivity problems, database discrepancies, or human error during data entry.
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  2. Data Mismatch

    • Double-check that all personal details, including name, date of birth, and SSN, are entered correctly.

    • Ensure consistency in the use of middle names and hyphens or apostrophes.
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  3. Contact Support

    • Please reach out to our team, and we will assist you with the verification process.

    • Provide any necessary documentation, such as a copy of your SSN card.

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