Skip to main content
All CollectionsSuscription Help
How do I request a refund?
How do I request a refund?
Emiliano Loiacono avatar
Written by Emiliano Loiacono
Updated over 10 months ago

Refund through the Apple App Store

If you subscribed to Pura Mente Premium through the app and consequently via the Apple App Store and need a refund, you'll need to submit the request through Apple. Unfortunately, Pura Mente cannot issue a refund directly.

You can manage the refund directly with Apple.

To request a refund, please visit this Apple page for more information.

Refund through Google Play

If you accidentally subscribed to Pura Mente Premium and need a refund, you'll need to submit the request through Google. Pura Mente cannot issue a refund directly.

You can manage the refund directly with Google.

To request a refund, please visit this Google page for more information.

Did this answer your question?