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How do I cancel my subscription?
How do I cancel my subscription?
Joselyn Egúsquiza avatar
Written by Joselyn Egúsquiza
Updated over 9 months ago

If you've purchased your subscription through the Apple App Store

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap the Pura Mente subscription.

  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you've purchased your subscription through Google Play

Important: When you uninstall the app, your subscription won't cancel.

  1. Open Play Store.

  2. Tap your photo (in the top right corner) and then Payments & Subscriptions.

  3. Select the Pura Mente subscription.

  4. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you've purchased your subscription through PayPal

Here’s how to find your automatic payments on the PayPal website:

  1. Go to Settings icon next to Log out.

  2. Click Payments.

  3. Select the merchant and click on Cancel.

If you've purchased your subscription through Credit Card (Stripe)

  1. Contact Support by writing to hello@puramente.app so we can assist you.

    *Does not apply to subscriptions made through Google Play Store or App Store.

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