Skip to main content
All CollectionsPureVPNMacSetup Guides
How to open a support ticket via macOS app
How to open a support ticket via macOS app

Looking for a descriptive answer to your issue? Here’s how you can create a ticket via PureVPN’s macOS App.

Updated over 2 months ago

To contact our support team and open a support ticket, simply access the PureVPN app and follow the instructions provided below. Our dedicated 24/7 support heroes will promptly assist you with any queries or concerns you may have.

  • Click the Support icon from the left panel of the PureVPN app.

  • Under the Quick Support tab, you will be able to see create support ticket. Click the Create Support Ticket to raise a ticket.

  • Type in your query in the box.

  • Once done click Submit ticket and a pop-up will appear confirming your ticket number.

Did this answer your question?