If you aren’t satisfied with PureVPN’s service for any reason whatsoever, then you can claim a refund within 31 days of your initial purchase by contacting our customer service at help@purevpn.com.

Remember, we will first try to resolve your issue successfully before processing the refund request.

Note: For Auto-Recurring Customers:

Auto-recurring can be changed or cancelled anytime before the date of renewal of your subscription by contacting our customer service at help@purevpn.com.