⚙️ 1. Check Installation Integrity
Leaks most commonly result from improper assembly or loose fittings. Follow these checks:
Ensure All Parts Are Installed Correctly. Review your system's installation against the official guide. Each system should include:
Canister filtration system
Outlet elbow with o-ring
Connectors and adaptors
Foundation brackets and tension parts
Clips and hose clamps Refer to assembly instructions in Steps 1–10 of the manual.
Verify O-Ring Placement.
Two black o-rings must be securely fitted at the inlet and outlet openings of the canister (Step 4).
A missing or misaligned o-ring is a common cause of leaks.
Check and Secure Fitting Clips.
The connector and adapter elements (depending on pipe size) must be fully inserted and secured with the appropriate clips and clamps (Steps 5 and 6).
Loose or incomplete connections can lead to leakage.
Ensure Tight Bracketing and Seals.
The canister should be seated firmly in the foundation brackets and held in place with the tension parts on both sides (Step 8).
This ensures vertical alignment and reduces pressure stress on connections.
🧪 2. Perform a Water Test
After installation or part replacement:
Suck in at least 0.5 gallons (2 liters) of water to check for leaks, especially at inlet and outlet connections.
Observe all joint areas while running the vacuum to see where fluid may escape.
⛓️💥 3. Typical Leak Sources
Typical leak sources are:
Improperly seated or missing o-rings
Loose hose clamps
Unsecured adapters or clips
Cracked or improperly fitted canister base
Damaged inlet/outlet fitting
🆘 4. If You Cannot Locate or Fix the Leak
If the issue persists even after thorough inspection and reseating:
Contact Your Installer for on-site diagnosis
Reach Out to PureWay Support at:
📧 Email: support@pureway.com
📞 Phone number: 877.765.3030
Attach supporting images clearly showing the area of leakage when emailing.
You can also find replacement videos and further help at: PureWay website.
✅ Summary Checklist
Task | Complete |
Verify all parts present and correctly assembled | ☐ |
Confirm o-rings are installed at inlet/outlet | ☐ |
Secure fittings with clips and clamps | ☐ |
Perform water test and check for leaks | ☐ |
Contact support if leak persists | ☐ |