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ℹ️ FAQ about ECO II System

Discover key guidelines for properly returning the ECO II system and how to locate your unit’s serial number quickly and easily.

Updated over 3 months ago

Can the ECOII be returned without a sanitary pouch?

Yes, the ECOII can be returned without a sanitary pouch as long as all other instructions have been followed, including:

  • Draining the unit of all water,

  • Using the PureWay ECOII return box,

  • Labeling it with the ECOII being placed into the poly bag, etc.

Where can I find the serial number for the ECO II system?

To find the serial number for the ECO II system, check for a white sticker that should be located outside the outer box.

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