Different containers of PureWay have different lid opening and closing options:
1.2, 2 and 3 gallon containers have the same opening that seals using a screw top lid.
With applied pressure, this list secures to the container and must be secured before shipping.
However, you can open and close this list multiple times while in use.
Some containers like the 1.4 quart, 8 gallon, and 18 gallon have a locking mechanism:
You must be careful not to engage this locking mechanism while in use b/c once this mechanism is engaged, you cannot reopen the container.
For issues and troubleshooting a locked container, please contact PureWay support team at:
💬 Chat widget.
✉️ Email: support@pureway.com
📞 Phone: 877.765.3030
FAQ
I can't close my sharps container, and it's not overfilled. What can I do?
I can't close my sharps container, and it's not overfilled. What can I do?
When closing the sharps container, there should be a little flap that pushes into the insert.
However, if the sharps container doesn't lock when it's closed, you can instead put the lid down and put the container in the plastic bag provided and zip tie it.
You should use both PureWay boxes to return the sharps container. The brown box is the inner box, and the white box is the outer box.