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What to do if my ad is rejected after moderation?
What to do if my ad is rejected after moderation?
Max avatar
Written by Max
Updated over a year ago

If your ad is rejected and you believe it complies with our network's rules or you disagree with the block, you should take the following steps:

1. Check the network rules: Before contacting the moderator, make sure you are fully familiar with our network's rules. Review the list of prohibited materials and practices to ensure your ad doesn't contain any forbidden content.

2. Prepare your argument: If you're confident that your ad adheres to the rules, prepare an argument explaining why you believe the block is unjust or erroneous. Provide all details and aspects that may help the moderator understand that your ad doesn't violate the rules.

3. Contact support: Reach out through our network's ticket system or directly message the moderator on Telegram @KatrinSF. Describe your situation and provide evidence if possible (such as screenshots of your ad and relevant links).

4. Be patient: Give the moderator some time to review your case. Depending on workload and request volume, response times may vary. Be patient and be prepared for communication to address any additional questions or requests from the moderator.

We aim to ensure fair and accurate moderation in our network, and your cooperation and feedback are crucial to us. We're always ready to assist and address any questions related to moderation or advertising in our network.

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