Customize Your Employee Journey Map

Your Employee Journey Map is your blueprint for designing thoughtful, timely experiences across every stage of the employee lifecycle, from pre-onboarding to offboarding.

Customizing your Journey Map ensures every moment is tailored to your employees’ needs. It helps your team:

Start by logging in to Pyn’s Journey Designer. You’ll land on a visual of your employee experience.

🔍 Tip: You’ll see pre-filled Categories like Onboarding, Promotions, and Milestones to help you get started.

Focus on areas you want to improve first, like New Hire Onboarding or Manager Development.

💡 Start small: Try optimizing one flow (e.g., “First Week”) before scaling out.

Within each Category, you’ll find specific Moments (e.g., “Offer Accepted” or “90-Day Review”). Add your own, or edit what’s there to better match your org’s flow.

Each Moment can include multiple Touchpoints (emails, Slack messages, surveys, or manager check-ins). Review or add the ones that matter most for your team.

🛠 You can attach templates from the Pyn Library or build your own.

Help your team stay aligned by tagging each Moment with:

Use filters like "Needs Improvement" or "Unassigned Moments" to find what’s missing or outdated.

✅ Small changes here can drive big improvements in trust, clarity, and connection.

Once your map is ready, connect each Moment to automated Flows. This ensures messages go out on time without manual effort.

Explore our Library for inspiration.