Readership stats will help you understand if employees are receiving, clicking on, reading, or accepting the important information you're sending to them.

Readership Statuses

Sent: Pyn sent and delivered to the recipient(s)

Read: Recipient(s) clicked "Read More" either email or Slack

Accepted: For Read and Accept messages, "Accepted" indicates the recipient has clicked on the button to accept the message.

Reminded: For messages with a reminder set, "Reminded" indicates the message has been sent again. Note: This is status will not be included in your readership statistics as it would already be included under the statistics for "Sent" messages.

Check Individual Readership Stats

  1. Log into Pyn

  2. Select the Sent tab

  3. Search for the name or email address of the employee and click on the Pyn. On the left of the Pyn, you'll be able to see the status whether it's Sent, Clicked or Read. In the case of a Read and Accept message, you will see if the message has been Accepted.

Check Readership Stats for Multiple Recipients

  1. Select the Sent tab

  2. Search for the title of the Pyn or for the name or email address of the recipient.

  3. Click on the Pyn. To the left of the Pyn, the status will indicate whether it's Sent, Clicked, or Read. If there are multiple recipients, you will see a dash.

  4. Click the purple Stats button on the top right of your screen to see the percentage of recipients who have Clicked or Read the Pyn. In the case of a Read and Accept message, you will see the percentage of recipients who have Accepted.

📈 For aggregate stats on the performance of your Automations, please get in touch with us at support@pynhq.com
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