Pyn can send a Teams message on your behalf. This creates a more powerful experience for the recipient as it personalizes the message and increases engagement with the content.

Another plus is that the recipient can reply to you directly within Teams!

This is how a personalized message will appear for the recipient:

⚠️ Before you proceed, make sure your Teams team is connected with Pyn. For instructions on how to connect Pyn to your company's Team, see Connect to Teams.

Select a message in Pyn from Drafts, Campaigns or Automations.

Click on the Sender to see the dropdown list and select your name next to the Teams logo.

This will start the authentication flow.

Your IT admin has already approved the connection between Pyn and Teams.

This authentication allows Pyn to post a Teams message on your behalf.

Note: Other people in your organization using Pyn cannot post to Teams as you. Pyn will only deliver a message by Teams on your behalf when you have selected that option as the message delivery method.

For any Pyn you want to come from you via Teams, click the Sender dropdown and select your name with the Teams logo in front.