⚠️ Applies to Third-Party VPNs Only
This feature is only relevant if you're using a third-party VPN service with Pyramid Pi (e.g. NordVPN).
If you're using Pyramid VPN, setup is automatic – no config files needed.
📲 3rd Party VPN Support
✅ Supported Devices
Pyramid Pi
Pyramid Pi 4000
✅ Minimum Requirements
Firmware version 3.5 or higher
App version 2.0 or higher
(Check your versions in App > Help & Support > System Log)
⬆️ Using the older Pyramid app (green icon)?
If you're on v1.3, please download the new Pyramid Pi app to access this feature at pyramidwifi.com/app
❌ Not Supported on Pyramid v1
Third-party VPN is only supported on Pi models – not on the original white Pyramid v1 device.
🔍 How to Find Your VPN Config Files
OpenVPN Config Files (.ovpn)
To download OpenVPN config files, search:
"Your Provider Name + Manual OpenVPN Files"
e.g. NordVPN Manual OpenVPN Files
OpenVPN Credentials
Most VPN providers use a separate set of credentials for OpenVPN (different from your account login). To find them, search:
"Your Provider Name + Manual OpenVPN Credentials"
e.g. NordVPN Manual OpenVPN Credentials
💡 One-time setup: Pyramid saves your OpenVPN credentials. Once added, you’ll only need to select your VPN provider’s name when uploading future config files.
⚙️ WireGuard Config Files (.conf)
Not all VPNs offer WireGuard configuration files (NordVPN does not), but many do—such as PureVPN, Surfshark, Mullvad, etc. It's worth checking.
To find them, search:
"Your Provider Name + Manual WireGuard Config"
e.g. Mullvad Manual WireGuard Config
WireGuard Credentials
No separate login is required—WireGuard config files contain everything needed to connect.