Note: We are aware of an issue with Fire Stick and certain smart TV devices that is blocking VPN services.

To access BBC iPlayer, we recommend using the browser on the device and visiting bbc.co.uk/iplayer until support for the app is made available.

For services such as Netflix, we are working hard on a fix and hope to provide an update soon.


If you need any help, we’re available at support@pyramidwifi.com or reach out to us over on live chat 😃

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