When you sign up for Pyramid, your subscription pass will automatically renew at the end of your chosen period as explained during activation and on the product listings. You can turn off this automatic renewal at any time.

Important: Pyramid devices are sold through various retailers so returning to the retailer does not automatically turn off renewal - you have to do this yourself. Details are provided below:

Check below for quick ways to turn off renewal or change billing:

If you have any other questions, please drop us a message on our chat service or email help@pyramidwifi.com.