From the log in screen

  • Click on the “Forgot Password?” link on the login page.
  • When prompted enter your Email address or Username and a temporary password will be sent to your email address

NOTE: Follow the instructions in the password reset email carefully as you need to activate your new password before you can use it.

While logged into Q-Fi

If you are logged into Q-FI you may update your password using the Profile dropdown menu on the top right of the screen, then clicking on “Update Your Profile”

If you having any difficulties resetting your password or accessing your account please don’t hesitate to contact support.

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