What is GDPR?

As of May 25, 2018, the European Union will be enacting the General Data Protection Regulation (GDPR). This set of guidelines affects companies globally that process or manage the personal data of users from the EU, and outlines requirements for managing personal data and privacy policies in an effort to give EU citizens more control over their data, and set a strong standardized policy for data privacy. 

How Does this Relate to Qloudable?

Security and privacy have been top priorities for Qloudable since its creation, and we have  consistently taken steps in designing our product and services to provide as much protection and control as possible to our customers for their personal data. 

As part of our continued commitment to security and privacy, we have taken steps to improve our own data management processes and give users more control over their personal data. We have updated our Privacy Policy and Terms of Use to reflect these updates and procedures.

Some of the things we're doing to keep your data secure:

  • Enacting process for removal of customer personal data upon request.
  • Encryption of backend data and services. 
  • Updating our Privacy Policy to include the rights you have as a customer over your personal data, and how we will address the issue highlighted by GDPR.
  • Instituting response plans and policies regarding personal data related issues and potential breaches.

Requesting Removal of Your Personal Data

In accordance with GDPR requirements, Qloudable will remove the personal data of any user from our system that formally requests the removal. 

To request the removal of any personal data, or a copy of your personal data, please submit a formal request via email to support@qloudable.com, or contact our support team through the chat widget. 

Your request will be processed and the removal completed within 24 hours of receiving the request -- on the next available business day.

Have A Question? 

We take your security and privacy very seriously at Qloudable, and will continue to take steps to ensure your personal data is safe. 

Our dedicated support team can be reached at support@qloudable.com or through our chat widget if you have any questions or concerns.

Also, please review our documentation on privacy and policies for our platform:

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