Transport products can be used to offer transport options such as: flights, trains, a coach or other types of transport. A travel itinerary can also be presented in an Offer when using transport products.

For easy input of flight information, Qondor also supports a copy and paste from Amadeus, Galileo and Sabre for flight information.

When you have created your offer, you can start adding products.
Click the plane symbol at the bottom (alt+2 on your keyboard) or if you have existing products click the three dots to drop a transport product into a specific row.

​💡 Tip: Hold Ctrl and click +✈️ to add a transport product and go straight into full product edit mode. (This is where you can add segments for travel itineraries, images, description and so on.)

If you are not already in full edit mode, click onto the product name to open the following:

Project managers can save internal remarks for products in Offer Admin. This makes it easier to keep track of important details—like supplier information or internal notes—while ensuring colleagues can access the same information when viewing an offer.

Common scenarios:

How to add product internal remarks:

1. From Offer admin (the quickest way!).

2. From full product edit mode.

Click Add segment and enter the details in the required fields.

Each segment has a departure and an arrival country. Pick a location from the search and its country is filled in for you. If you type your own location, like “Oslo bus terminal”, choose the country from the list next to it.
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To get the VAT right on an invoice, you need to know where a journey starts and ends. Your office can require every transport product to have a route before it’s invoiced.

Switch it on in Office settings, under Modules, by ticking Segment is mandatory when invoicing. Once it’s on, a transport product can only be invoiced when it has at least one segment with both a departure and an arrival country. On the customer offer invoice, a transport line without a complete route is greyed out and tells you what’s missing.

Good to know: this setting is off by default. Once it’s on, every transport product that hasn’t been invoiced yet needs both countries the next time it’s saved, including from the form builder.

To import flight segments from your GDS, click Import from Amadeus, Import from Sabre or Paste Galileo flight data, depending on which GDS provider is activated for your office. You can activate providers in Office settings, on the General tab, under Paste flight data.

Qondor can read the standard Amadeus PNR display and the availability display.
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A typical flight segment looks like this:

1 EK 002 Y 15APR 3 LHRDXB HK1 1425 0025+1 1A/E
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Qondor supports flight segments with any standard Amadeus status code, such as HK1, DK1 or SS2.

The PNR does not need to be named, saved or retrievable. You can also paste straight from an availability display, before anything is sold.

You can paste the entire PNR display. Qondor will identify the supported flight segments and ignore other information, such as passenger names, phone fields, ticketing lines, OSI, remarks, hotel or car segments and header lines.

Paste a Sabre PNR into the transport product and Qondor brings in the flight numbers, airports, departure and arrival times and the booking reference. Next-day arrivals are included.

You can paste the whole PNR display. Qondor reads the flight segments and ignores other lines, such as passenger names, phone numbers and ticketing lines.

If your office is using Qondor's ticket API, then you can automatically add tickets issued in Amadeus to a transport product. You are able to adjust the ticket sales price and also invoice tickets, as long as the product and ticket's out price matches.

You should be informed internally about this process, but if you want to learn about how tickets work - you can check out this article here.
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​DISPLAY NAME
​Name on offer: If you want to display a different product name to your customer than the one used internally in Offer admin, you are able to enter text here.

SETTINGS:

Offer status (can also be set via Offer admin): This indicates the status of the product, as responded to on the offer. You can expand the dropdown if you need to override the product status on the offer. This could be in the case that you have received an answer from your customer by phone or email and you need to make the change yourself.

Published (can also be set via Offer admin): A checked box indicates if the product is published on the offer. Publish or unpublish the product from here.

Mandatory: If the offer cannot be accepted without this product, then you can choose to make the product mandatory by checking the checkbox. (The accept button will no longer show on this product.)

Hide price table: Enabling this will hide the price table along with the accept button. Only the image and description will be displayed. Check this option if you want to present this product as an information only product. (This option will not be available if the product is within a product group.)

Hide feedback section: This will hide the 'Send feedback to Project manager' part of the product. Customers will not able to comment on the specific product in the offer.

​TERMS & CONDITIONS
If the product has its own terms & conditions separate to the overall offer terms & conditions, then we recommend including this here. You can either manually enter the text or upload an existing file.
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IMAGES
If you want to make your offer more visual and provide more information about the product, then you can add images and a description here. We strongly recommend adding images to make your offer more appealing to engage customers and provide them with a better sense of what is being offered. Qondor has 5 image templates in Offers available for use, including an image slider (which alternates images automatically). All you need to do is select the template you'd like to use and upload your image(s).
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💡 Check out the Image templates and image sliders article for tips on how to best present your images or include an image slider.
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Introduction: Text entered here is displayed directly under the product name and images in the offer. (If using a product group, then this text will be hidden within a 'read more' button in the price table.)

Description: Text entered here is hidden within a 'read more' button and is useful for displaying less crucial information. This is also useful if you want to include more product information but want to keep the offer compact.

Introduction and description as shown on an offer:

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