Skip to main content

I get stuck at a blank screen during installation or login to the app

Solving blank screen issues during the app installation or login process.

Updated over 2 weeks ago

Please check and ensure that your browser accepts 3rd party cookies. Blocking 3rd party cookies in your browser will interfere with installing and logging in to the app.

For example, Chrome has an option to block 3rd party cookies. If you're using Chrome and encounter a blank screen during installation or login, please ensure the option to block 3rd party cookies is disabled in Chrome's settings.

Did this answer your question?