If you’re seeing a “failed to fetch” message in your dashboard, it usually means the system is having trouble connecting to your VPS. Don’t worry — here’s how to figure out what’s going on and what to do next.
Just Signed Up?
If you recently purchased a VPS and are seeing this error during your first login, it’s likely due to ongoing deployment or server provisioning.
What to do:
Please wait 1–2 hours, then refresh your dashboard. In most cases, your VPS will finish provisioning and come online automatically.
Existing User?
If your VPS was previously active and you’re now seeing this error, it may indicate a temporary communication issue with your VPS instance.
What to do:
Please open a support ticket and include:
The exact error message
When the issue started
Any recent changes to your VPS
Our team will promptly review your service and help restore connectivity.
Tip
This error is most often temporary. If you’re unsure, our team is online and happy to check things on your behalf.
🤝 Need Assistance?
If any part of the setup feels unclear, the QuantVPS team is happy to help. If you’d like us to verify your environment from our side, feel free to open a support ticket and get connected with the team: https://www.quantvps.com/