If you're experiencing issues such as missing trade history, chart data discrepancies, or performance slowdowns, resetting the NinjaTrader database can help resolve these problems by clearing out old or corrupted data. This process removes historical executions, orders, and logs — but does not affect your custom workspaces, indicators, or strategies.
Warning: Resetting your database will permanently delete historical trade data, including orders and executions. Be sure to export or back up anything you wish to keep.
Step #1: Close All Active Positions and Disconnect
Before resetting, make sure you're not in any active trades. Flatten all positions and disconnect from any data providers.
Step #2: Disconnect All Active Connections
Before making changes, disconnect from all brokers and data feeds:
In the Control Center, go to the Connections menu
Click on each active connection to disconnect it
Step #3: Open Database Management
In the Control Center, go to Tools
Select Database Management from the dropdown menu
Step #4: Select What to Reset
In the Database Management window, ensure the following boxes are checked:
General Properties
Futures Expiries
Symbol Mappings
Predefined Trading Hour Templates
Then click Update to apply the reset.
Step #5: Restart
After the update completes:
Close and reopen NinjaTrader
Restart your VPS to ensure changes take full effect
After the Reset
Reconnect to your broker or data feed
Reload any charts or strategies you were using
Monitor performance and test basic functions like order placement
Notes
This reset does permanently clear your order and execution history — it does not delete your workspaces, chart templates, indicators, or strategies
It helps resolve symbol mismatches, contract roll issues, and trading hour conflicts
Restarting both NinjaTrader and your VPS ensures all settings reload cleanly
What Does a Database Reset Do?
Deletes all historical orders and executions
Clears out log and realtime performance data
Resets the internal trade history tracker
Leaves your workspaces, templates, and custom scripts untouched
When Should You Reset?
You may want to reset your database if:
Your order history is incorrect or not showing
You've experienced repeated order submission or connection issues
Performance has degraded without other explanation
You're switching to a new data feed and want to start fresh
Need Assistance?
Our support team is available 24/7. If you have any questions or run into issues, open a support ticket from your QuantVPS dashboard and we'll get back to you as quickly as possible.