Allowing MetaTrader 5 through Windows Firewall ensures your platform can stay connected to your broker. Follow the steps below to whitelist MT5 on your VPS.
Step #1: Open Windows Defender Firewall
Click Start Menu → Search → "Windows Defender Firewall."
In the left sidebar, click "Allow an app through Windows Defender Firewall."
Step #2: Add a New App
At the bottom-right corner, click "Allow another app...." This opens the Add an App dialog.
Click Browse…
Step #3: Allow MT5 Installation
Navigate to your MT5 installation directory, usually: C:\Program Files\MetaTrader 5\
Select the file terminal64.exe
Click Open → Add
C:\Program Files\MetaTrader 5\
Step #4: Enable Both Network Types
Back on the main Firewall screen, find MetaTrader 5 (terminal64.exe) in the list.
Check both boxes:
Private
Public
Click OK to save changes.
Step #5: Restart MT5 and Verify Connection
Open MetaTrader 5 again and check the status in the bottom-right corner:
Connected — MT5 is allowed through the firewall
No Connection — verify the firewall rule and try again
If you still experience issues, temporarily disable any third-party antivirus (Norton, McAfee, AVG, etc.) to ensure it's not blocking MT5.
Tips
If you use a broker-branded MT5 build (e.g., "BrokerName MT5"), repeat these steps for that specific executable.
Avoid adding multiple copies of MT5 to the allowed list — keep only the active installation.
Keep Windows Firewall enabled for security; just ensure MT5 is whitelisted.
Need Assistance?
Our support team is available 24/7. If you have any questions or run into issues, open a support ticket from your QuantVPS dashboard and we'll get back to you as quickly as possible.