Quota: Navigate to the assigned Plan for that user and confirm the user is assigned the correct Quota for the applicable earnings period.

Rate: While viewing the Plan, also confirm the user has the correct Rate assigned for the applicable earnings period.

Path Dependencies: While still viewing the Plan, confirm whether there is a relevant path dependency on Path in the Plan under question, which could prevent earnings from triggering.

Tiers: Navigate back to the Earnings page, go to the relevant Deal, click the Deal to expand and view the earnings details. Check whether the Deal has crossed attainment tiers to trigger a new earnings rate.

Earnings for Multiple Paths: While viewing the earnings details for that Deal, check whether there are earnings being triggered from multiple Paths.

Negative Deal Amounts: While viewing all Deals for the relevant period, check whether there are any Deals with negative Deal Amounts, which could create a deficit in the user's attainment before earnings start triggering again.