All QuotaPath customers, including trial users, have access to support. Below you'll find a list of these support resources, when to utilize, and your access based on your tier.

Our Help Center includes how-to articles, video walkthroughs, and troubleshooting guides to help you learn. Available for all tiers.

Start a live chat with our support team via the chat icon in the bottom right of your QuotaPath workspace. Chat is the best resource for quick, on-the-fly questions while using QuotaPath. For example: how to edit plan assignees, deactivate a user, or export payouts. Available for all tiers.

It's recommended to file a support ticket for more involved support requests. For example: building plans, setting up an integration, or troubleshooting. Available for Growth and Premium tiers.

If you're not able to login to QuotaPath or are having trouble starting a chat or filing a ticket, you can always send an email to our support team.

A dedicated Customer Experience Manager will partner with customers on our Growth and Premium tiers. Your CXM will lead regular compensation workflow reviews and provide annual compensation consultation reviews for customers on our Premium tier.

For additional detail on what's included with each tier, please visit our the pricing & packaging page on our website, or view below:

Outside of our support resources, all customers also have access to the below resources for clarity around new product releases, visibility into our product roadmap, and access to compensation best practices.

Learn about product updates through our product news feed to stay up-to-date on how to get the most from QuotaPath.
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Submit a feature request or view our current product roadmap in our customer roadmap portal. Feature requests are reviewed directly by our product team and the roadmap is updated in real-time.

Level up your compensation strategy by visiting the Learning Center on our website for thought leadership and best practices on compensation.