All QuotaPath customers, including trial users, have access to Support. Below you'll find a list of these support resources, when to utilize, and your access based on your tier.

Our Help Center includes how-to articles, video walkthroughs, and troubleshooting guides to help you learn. Available for all tiers.

Start a live chat with our support team via the chat icon in the bottom right of your QuotaPath workspace. Chat is the best resource for quick, on-the-fly questions while using QuotaPath. For example: how to edit plan assignees, deactivate a user, or export payouts. Available for all tiers.

When you start a live chat, a support ticket is automatically created for you. The previous ability that existed to create a ticket is now automated within support chat.

If you're not able to login to QuotaPath or are having trouble starting a chat or filing a ticket, you can always send an email to our support team at Support@quotapath.com.

A dedicated Customer Success Manager and Account Manager will be assigned to you. Your Customer Success Manager will assist you through onboarding and ensure that you get through your first payout run smoothly. Customers on our Premium tier will also partner with a Solutions Engineer, to assist with all data manipulation and transformation required.

For additional detail on what's included with each tier, please visit our the pricing & packaging page on our website, or view below:

Outside of our support resources, all customers also have access to the below resources for clarity around new product releases, visibility into our product roadmap, and access to compensation best practices.

Learn about product updates through our product news feed to stay up-to-date on how to get the most from QuotaPath.
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Your Account Manager can share with you our product roadmap and any feature requests that you have can be passed to your CSM, AM, or our live support chat. Feature requests are reviewed directly by our Product team and the roadmap is updated consistently.

Level up your compensation strategy by visiting the Learning Center on our website for thought leadership and best practices on compensation.