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What is the cooling-off period?

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Written by Ticker
Updated over a week ago

When you buy motor insurance, you have a 14-day period in which you can cancel the policy for any reason and get a refund. The 14 days start from the day your policy starts.

Your refund if you cancel within your cooling-off period

Refunds for annual payers

If you paid upfront, you will get a refund for the days you haven't used of your policy year. For example:

  • You cancel on day 3 of your policy

  • You get a refund for the remaining 363 days, minus any fees

Refunds for monthly payers

If you pay monthly, you'll get a refund for any days you won't use in that month. For example:

  • You cancel on day 3 of your policy

  • You get a refund for the remaining 25 days of that month, minus any fees

Fee for cancelling your policy within your cooling-off period

You will pay a fee to cancel your policy, but it's a lower fee if you're within your cooling-off period. Please check your policy wording for the fees that apply to your policy.

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