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FAQ and knowledge database for participants
FAQ and knowledge database for participants
In here we have gathered frequently asked questions and the answers.
+1
19 articles in this collection
Written by
Max Andersson,
Fanny Kuhn,
RaceID Support
and 1 other
Transfer Registration as Race Participant
In this guide RaceID will show you how to transfer your registration to another participant by using your RaceID Profile.
Written by
Max Andersson
Updated this week
Company Registration
Written by
Lovisa Lindh
Updated over a week ago
Refundable booking for participants
Have you bought the RaceID refundable booking? Here is how you can claim your registration fee back and what documents you need.
Written by
Max Andersson
Updated over a week ago
Download bib number for virtual races
In this guide you will be shown how to download your personal bib number for virtual races.
Written by
Max Andersson
Updated over a week ago
Log your result for a virtual race
This is how you log your result for a virtual race at RaceID
Written by
Max Andersson
Updated over a week ago
Ladda ned startnummer för Virtuella Lopp
Written by
Fanny Kuhn
Updated over a week ago
I have questions about the race
Written by
RaceID Support
Updated over a week ago
Cumulative Races: How to Log and Add Results
Log segments for your Cumulative Virtual Races in your Race Profile
Written by
Fanny Kuhn
Updated over a week ago
Download your finisher certificate / diploma
When your race in finished, you can download a diploma from your RaceID profile.
Written by
Fanny Kuhn
Updated over a week ago
Find your bib number (Desktop)
How to find your bib number using desktop device
Written by
Max Andersson
Updated over a week ago
Hitta ditt startnummer (dator)
Såhär hittar du ditt startnummer på RaceID om du använder en dator
Written by
Max Andersson
Updated over a week ago
Find your bib number (mobile)
This is how you find your bib number on mobile device
Written by
Max Andersson
Updated over a week ago
Hitta ditt startnummer (mobil)
Såhär hittar du ditt startnummer från en mobil på RaceID
Written by
Max Andersson
Updated over a week ago
Refunds
Refund of registration fee
Written by
RaceID Support
Updated over a week ago
Reset password using your computer
Step-by-step guide on how to reset your password using your computer.
Written by
RaceID Support
Updated over a week ago
Reset password using a mobile device
Step-by-step guide on how to reset your password on Race.com using a mobile device.
Written by
RaceID Support
Updated over a week ago
Register to a single race
This is how you register to a single Race at RaceID
Written by
RaceID Support
Updated over a week ago
Receipt
Your receipt with VAT can be found in your profile.
Written by
RaceID Support
Updated over a week ago
Personal data
This is how we manage personal data and your integrity.
Written by
RaceID Support
Updated over a week ago