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FAQ and knowledge database for participants

FAQ and knowledge database for participants

In here we have gathered frequently asked questions and the answers.

Max Andersson avatar Fanny Kuhn avatar RaceID Support avatar +1
19 articles in this collection
Written by Max Andersson, Fanny Kuhn, RaceID Support and 1 other

Transfer Registration as Race Participant

In this guide RaceID will show you how to transfer your registration to another participant by using your RaceID Profile.
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Written by Max Andersson
Updated this week

Company Registration

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Written by Lovisa Lindh
Updated over a week ago

Refundable booking for participants

Have you bought the RaceID refundable booking? Here is how you can claim your registration fee back and what documents you need.
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Written by Max Andersson
Updated over a week ago

Download bib number for virtual races

In this guide you will be shown how to download your personal bib number for virtual races.
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Written by Max Andersson
Updated over a week ago

Log your result for a virtual race

This is how you log your result for a virtual race at RaceID
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Written by Max Andersson
Updated over a week ago

Ladda ned startnummer för Virtuella Lopp

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Written by Fanny Kuhn
Updated over a week ago

I have questions about the race

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Written by RaceID Support
Updated over a week ago

Cumulative Races: How to Log and Add Results

Log segments for your Cumulative Virtual Races in your Race Profile
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Written by Fanny Kuhn
Updated over a week ago

Download your finisher certificate / diploma

When your race in finished, you can download a diploma from your RaceID profile.
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Written by Fanny Kuhn
Updated over a week ago

Find your bib number (Desktop)

How to find your bib number using desktop device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (dator)

Såhär hittar du ditt startnummer på RaceID om du använder en dator
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Written by Max Andersson
Updated over a week ago

Find your bib number (mobile)

This is how you find your bib number on mobile device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (mobil)

Såhär hittar du ditt startnummer från en mobil på RaceID
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Written by Max Andersson
Updated over a week ago

Refunds

Refund of registration fee
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Written by RaceID Support
Updated over a week ago

Reset password using your computer

Step-by-step guide on how to reset your password using your computer.
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Written by RaceID Support
Updated over a week ago

Reset password using a mobile device

Step-by-step guide on how to reset your password on Race.com using a mobile device.
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Written by RaceID Support
Updated over a week ago

Register to a single race

This is how you register to a single Race at RaceID
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Written by RaceID Support
Updated over a week ago

Receipt

Your receipt with VAT can be found in your profile.
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Written by RaceID Support
Updated over a week ago

Personal data

This is how we manage personal data and your integrity.
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Written by RaceID Support
Updated over a week ago