FAQ and knowledge database for participants

In here we have gathered frequently asked questions and the answers.

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19 articles in this collection
Written by Max Andersson, Fanny Kuhn, RaceID Support and 1 other

Transfer Registration as Race Participant

In this guide RaceID will show you how to transfer your registration to another participant by using your RaceID Profile.
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Written by Max Andersson
Updated this week

Company Registration

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Written by Lovisa Lindh
Updated over a week ago

Refundable booking for participants

Have you bought the RaceID refundable booking? Here is how you can claim your registration fee back and what documents you need.
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Written by Max Andersson
Updated over a week ago

Download bib number for virtual races

In this guide you will be shown how to download your personal bib number for virtual races.
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Written by Max Andersson
Updated over a week ago

Log your result for a virtual race

This is how you log your result for a virtual race at RaceID
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Written by Max Andersson
Updated over a week ago

Ladda ned startnummer för Virtuella Lopp

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Written by Fanny Kuhn
Updated over a week ago

I have questions about the race

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Written by RaceID Support
Updated over a week ago

Cumulative Races: How to Log and Add Results

Log segments for your Cumulative Virtual Races in your Race Profile
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Written by Fanny Kuhn
Updated over a week ago

Download your finisher certificate / diploma

When your race in finished, you can download a diploma from your RaceID profile.
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Written by Fanny Kuhn
Updated over a week ago

Find your bib number (Desktop)

How to find your bib number using desktop device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (dator)

Såhär hittar du ditt startnummer på RaceID om du använder en dator
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Written by Max Andersson
Updated over a week ago

Find your bib number (mobile)

This is how you find your bib number on mobile device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (mobil)

Såhär hittar du ditt startnummer från en mobil på RaceID
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Written by Max Andersson
Updated over a week ago

Refunds

Refund of registration fee
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Written by RaceID Support
Updated over a week ago

Reset password using your computer

Step-by-step guide on how to reset your password using your computer.
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Written by RaceID Support
Updated over a week ago

Reset password using a mobile device

Step-by-step guide on how to reset your password on Race.com using a mobile device.
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Written by RaceID Support
Updated over a week ago

Register to a single race

This is how you register to a single Race at RaceID
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Written by RaceID Support
Updated over a week ago

Receipt

Your receipt with VAT can be found in your profile.
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Written by RaceID Support
Updated over a week ago

Personal data

This is how we manage personal data and your integrity.
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Written by RaceID Support
Updated over a week ago