FAQ and knowledge database for participants

In here we have gathered frequently asked questions and the answers.

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18 articles in this collection
Written by Erik Sjöbeck, Max Andersson, and Fanny Kuhn

Download bib number for virtual races

In this guide you will be shown how to download your personal bib number for virtual races.
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Written by Max Andersson
Updated over a week ago

How to add Swimrun ID in your RaceID Profile

This is how you add your personal Swimrun ID in your RaceID.
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Written by Max Andersson
Updated over a week ago

Norseman Holiday Quest

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Written by Max Andersson
Updated over a week ago

Log your result for a virtual race

This is how you log your result for a virtual race at RaceID
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Written by Max Andersson
Updated over a week ago

I have questions about the race

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Written by Erik Sjöbeck
Updated over a week ago

Cumulative Races: How to Log and Add Results

Log segments for your Cumulative Virtual Races in your Race Profile
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Written by Fanny Kuhn
Updated over a week ago

Find your bib number (Desktop)

How to find your bib number using desktop device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (dator)

Såhär hittar du ditt startnummer på RaceID om du använder en dator
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Written by Max Andersson
Updated over a week ago

Find your bib number (mobile)

This is how you find your bib number on mobile device
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Written by Max Andersson
Updated over a week ago

Hitta ditt startnummer (mobil)

Såhär hittar du ditt startnummer från en mobil på RaceID
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Written by Max Andersson
Updated over a week ago

Virtual races - Add and adjust results (desktop)

How to add and adjust results on virtual races in the race profile
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Written by Max Andersson
Updated over a week ago

Virtuella lopp - Lägg till och justera resultat

Hur lägger man till och justerar resultat på virtuella lopp i raceprofilen
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Written by Max Andersson
Updated over a week ago

Refunds

Refund of registration fee
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Written by Erik Sjöbeck
Updated over a week ago

Reset password using your computer

Step by step guide on how to reset your password using your computer.
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Written by Erik Sjöbeck
Updated over a week ago

Reset password using a mobile device

Step by step guide on how to reset your password on Race.se using a mobile device.
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Written by Erik Sjöbeck
Updated over a week ago

Register to a single race

This is how you register to a singel Race at RaceID
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Written by Erik Sjöbeck
Updated over a week ago

Receipt

Your receipt with VAT can be found in your profile.
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Written by Erik Sjöbeck
Updated over a week ago

Personal data

This is how we manage personal data and your integrity.
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Written by Erik Sjöbeck
Updated over a week ago