How do I get in touch with the promoter in charge of my race?

To get in touch with the promoter responsible for your race, you can follow these steps:

1. Visit the official website of the race or event. Look for a "Contact" or "Contact Us" section. The website usually provides information on how to reach out to the event organizer or promoter.

2. Check for any provided email addresses, phone numbers, or contact forms on the website. Use these channels to directly contact the promoter. If there is an email address, send them a message outlining your inquiry. If there is a phone number, you can call and speak to someone regarding your race-related concerns.

3. If the website does not provide contact information, look for social media profiles associated with the race or event. Promoters often maintain social media pages, such as Facebook, Twitter, or Instagram accounts. You can send them a message or comment on their posts to inquire about the race details.

4. In some cases, the race registration confirmation email you received may contain contact information for the promoter. Check the email thoroughly for any provided contact details and reach out to them using the provided information.

Remember, direct communication with the race promoter is the most reliable way to get in touch and obtain accurate information regarding your specific race.

The short answer is that you must directly contact the race promoter you wish to reach, and you can typically find their contact information wherever they have published it, often on social media. RaceReady is a software-as-a-service company and is not responsible for running or managing promoters' events. We provide race management software and hardware only.

RaceReady holds no legal or financial obligations for any racing incidents, and our clients acknowledge and release RaceReady from any such liabilities. If you need to get in touch with your race promoter, you can visit their website or check their social media pages for contact information.

To make it easier for you to reach out to your race promoter, you can utilize our chat system (Intercom Messenger) located in the bottom right corner of your screen. Click on "Send a Message," then select "Customer Service," and finally click on "Find Promoter." This will guide you step by step to connect with the appropriate race promoter in your area.

If you require additional assistance, please feel free to message us on our chat system!