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For Promoters: How to Add an Unregistered Racer to Your Event
For Promoters: How to Add an Unregistered Racer to Your Event
David Call avatar
Written by David Call
Updated over a week ago

Sometimes Racers show up late, and you have to add them. Here's how to do that.

If someone needs to be added to your race and they are unable or unwilling to create their own RaceReady account and sign up independently, you can still assist them.

Here's how you can do it:

  1. Log in to your promoter account and navigate to the event to which the racer needs to be added.

  2. Select the event's menu icon and click "Manage Race".

  3. Within the "Racers" tab, click the menu icon at the top right of the screen to reveal the dropdown menu. Then, click "Add Racer".

  4. On this page, you have two options: a) If the racer has already registered in our system, you can search for their name in the search bar and select "Add to Event". b) If the racer does not have a RaceReady account, you can create one for them by clicking "Add New Rider". This will guide you through the same account creation steps they would typically follow. Fill out the necessary fields accordingly.

  5. Once their profile is created, you can build a cart for them and proceed to check them out using either a credit card or cash. Click "Purchase new items for user".

  6. Note that you are now inside the racer's profile and checking out on their behalf. Follow the standard steps to register for the event (as outlined in this relevant article if needed), and at checkout, you will be able to record the registration.

  7. Ensure the racer selects and acknowledges the Terms and Conditions for their participation.

  8. You can enter their credit card number or accept cash as an alternative to processing a credit card payment (please note that RaceReady fees will still apply and be deducted from your disbursement).

If you require additional assistance, please don't hesitate to message us on our chat system!

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