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Manage Coaches

Learn how to add additional coaches to your account and set their permissions

Tabre Oliver avatar
Written by Tabre Oliver
Updated over a month ago

How to add additional coaches and set permission levels

  1. Navigate to the Settings page and click "Manage Coaches"

  2. Click the blue "Add" button

  3. Enter the coach's name in the "Search Coaches" drop down
    - If the coach has not previously had an account click "Create New" after typing

  4. Select their permission level (details below)

  5. If "contributor" or "read only" are chosen, select which roster(s) they will have access to

  6. Click "Save"

  7. Invited Coach will receive an email invite to complete their registration. Email will come from no-reply@rackcoach.com. If not in primary inbox, please check spam folder

*Once a coach has been invited their email address is used to create an account and it cannot be used again. If the invited coach does not receive their invite please contact support for further assistance. Removing and re-inviting the coach with the same username/email will result in an error.

Permission Levels:

  1. Admin: Has the same permissions as the main account holder. Can create, edit and delete anything that is shared. They have access to all rosters and test periods as well as any shared workout folders and can also manage coach permission settings of any coach linked to the account.

  2. Contributor: Any main account holder/admin can set which rosters this account has access to view/edit/delete which also includes any test periods linked to the rosters. They also have access to any shared workout folders on the account and are able to create their own workouts, roster or test periods.

  3. Read Only: Can only view the rosters and test periods linked to the rosters that are shared with them by the main account holder/admin. They do not have the ability to edit or make any changes to anything on the account other than workouts they create or workouts within shared workout folders. They are able to run reports, view/play leaderboards and utilize the Reports Dashboard.

*Once a coach has been invited their email address is used to create an account and it cannot be used again. If the invited coach does not receive their invite please contact support for further assistance. Removing and re-inviting the coach with the same username/email will result in an error.

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