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Team Messenger

Learn how to message your coaches and athletes directly or in groups to quickly relay information

Tabre Oliver avatar
Written by Tabre Oliver
Updated over 3 years ago

Allows you to message your coaching staff directly or in groups, and create conversations with athletes by roster, position or directly. Messages are accessible to any coach via the website or App, while they are only accessible to athletes registered for the RackCoach APP.

Messaging Through the APP:

  1. Log into your RackCoach account through the mobile app

  2. Click the paper airplane icon located in the upper right corner of the app

  3. Select an existing conversation or create a new one by:

    1. clicking the pencil icon in the upper right corner of the page on the app

    2. type the name of the athlete/coach associated with the team you wish to start a conversation with OR click "Rosters" or "All Coaches" to send a message to a filtered group of people

  4. Type the message into the text box

  5. Press the blue paper airplane button to the right of the text box to send the message

Messaging Through the Website

  1. Navigate to the Rack Messenger (accessible by clicking the envelop icon in the upper right corner of any Rack page)

  2. Select an existing conversation or create a new one by:

    1. clicking the pencil icon in the upper right corner of the page on the app

    2. type the name of the athlete/coach associated with the team you wish to start a conversation with OR click "Positions" or "All Coaches" to send a message to a filtered group of people (ATHLETES MUST BE REGISTERED FOR THE APP TO RECEIVE MESSAGES)

    3. click the blue "Create" button to create the conversation

  3. Type the message into the text box

  4. Press the blue paper airplane button to the right of the text box to send the message

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