Important Notes before starting
Important Notes before starting
To invite parents their emails must be imported
You cannot add the email manually to the athlete profiles (coming soon)
The sheet must be an Excel File (or .xls or .xlsx file type)
Make sure you have all of your athlete emails on the sheet and that they match the emails on the athlete's profile if the athlete already exists in the system
Please reach out with any questions through the chat bubble or by us at calling 913-717-0700
Let's get started!
If you have imported your rosters previously start with that same Excel sheet.
Add the parents' names and emails next to the athletes'
names. Every athlete MUST have an email and a Parent email to be imported.
Each Column should be separated and Titled as shown below. Parent First Name, Parent Last Name, Parent Email
Once you have the parents' emails navigate to your rosters page and select the roster you would like to add the Parent emails to.
Click Options on the right side.
Click Import Athletes and Select the File to Import. Once Selected it will show the below options.
Make sure the drop downs match the heading you imported.
Parent Last Name should = Parent Last Name
Parent Email = Parent Email
Click the blue "Upload" button
Verify the imported athletes
if importing an existing athlete you will have the option to update their
information with the existing record
Click "Finalize Import"
Once imported athlete parents will receive an email from us (no-reply@rackcoach.com) to complete their registration.