Our team is here to help you at every stage of your project.
By chat (fastest): Click the chat bubble at the bottom right of your screen — on the website or in the app. We usually respond within a few hours.
By email: Write to us at contact@raconteo.com. We respond within 24 hours on business days.
What we can do for you: - Guide you in using Raconteo - Resolve a technical issue - Help you compose or order your book - Answer your questions about subscriptions - Assist you if you're not comfortable with technology
Our commitment: We know that many of our members are not tech experts. We always respond with patience and kindness, without technical jargon.
Never hesitate to write to us — no question is too simple.