We verify your identity to ensure compliance with sweepstakes laws, confirming that you meet the age requirement of 21 or older and are located in a state where online sweepstakes casinos are permitted to operate. This helps us maintain a secure and fair gaming environment for all players.

You’ll be prompted to sign up with your Gmail account to link your profile. Then, complete a short form with basic details like your name and date of birth.

Identity verification typically takes less than a minute if all information is provided correctly.

Your verification may have been declined if your date of birth indicates you’re under 21, which is the minimum age to play on our platform, or if the provided details don’t meet sweepstakes eligibility requirements, such as location restrictions. If any of that is the case, you will not be able to create an account on our platform, but you can retry submitting your information if you believe there was an error. You can chat with a team member if the issue persists.

If you can’t access the Gmail account linked to your profile, try recovering it through Google’s account recovery process. If that’s not possible, you may need to create a new account on our platform with a different Gmail address.

Issues verifying a payment method often stem from incorrect bank or card details, restrictions on your account, or temporary bank processing errors. Double-check the information entered and ensure your bank allows online transactions. If the problem continues, you may need to contact your bank, or you can connect with one of our team members.

Yes, you can use a joint bank account for purchasing Gold Coins or redeeming prizes on our platform, as long as the account is verified and linked to your profile. If the platform prevents you from using a joint bank account, it could be due to an issue with your bank’s settings or restrictions, so please verify with your bank and try again.