Knowledge Base

Devon Steiner avatar Laura Hines avatar Correy Thompson avatar +1
175 articles in this collection
Written by Devon Steiner, Laura Hines, Correy Thompson and 1 other

How to Turn Off Your MIA Flow

Deactivating your Missing in Action Flow
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Forgot Password?

Are you having trouble logging in or did you forget your password? Here are the simple steps to get that reset!
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

Clearing Cache and Cookies on an iPad or iPhone

Learn step by step instructions on how to delete your cookies and cache using the Settings app on your Apple Device.
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

How to Add a Graphical Style to a Web Form

Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Choosing User/Staff Access or Permissions in your Settings

When adding a User/Staff Members/Employees to your RainMaker, what User Role and Access should you give them?
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

How to Use the Employee Time Clock

Using the Employee Time Clock is an easy and accurate way to keep up with your employee’s hours.
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

Custom Fields

You can add up to 10 Custom Fields to collect data on contact pages
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Written by Correy Thompson
Updated over a week ago

Contacts Reports

This is a summary of the information contained in each report within the section Contacts on the Reports page.
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Written by Maddison Black
Updated over a week ago

How To Print Attendance Cards & Labels

Printing Attendance Cards or Barcode Labels
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Written by Correy Thompson
Updated over a week ago

Prospect Reports

This is a summary of the information contained in each report within the section Prospect Reports.
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

How to Submit an Idea in RainMaker

Learn how to easily submit an idea to RainMaker Staff
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

Ranks/ Stripes/ Styles Reports

This is a summary of the information contained in each report within the section Ranks/ Stripes/ Styles Reports.
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

How to embed a video

Embed a video into your email campaign
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to ensure students do not receive MIA Flow on vacation/holidays

Ensure your students do not receive MIA Flows or emails while they are on vacation or on holidays.
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Written by Laura Hines
Updated over a week ago

RainMaker Desktop App reading a 6 before the Scan

This article will show you how to reset your scanner to factory defaults.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Attributes Field on a Profit Generator

The Attributes field on a Profit Generator is used to insert options into the Pricing Grid
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Written by Correy Thompson
Updated over a week ago

How to Delete or Move Registrations off a Profit Generator

Deleting or moving registrations off a PG
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Upload Your Logo

How to upload your logo for Certificates and Reports
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Images stretched weird on your Profit Generators?

Learn an easy way to resize images to insert them as your Header or Footer or other locations on your Profit Generators.
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Written by Correy Thompson
Updated over a week ago

Update Credit Card/Banking Info

This article will show you how to update the credit card/banking info for a member.
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Written by Correy Thompson
Updated over a week ago

Creating and Signing Digital Waivers

This article will show you how to make a Digital Waiver or intake form for your clients to sign.
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Written by Correy Thompson
Updated over a week ago

IOS (Apple) and Android Rainmaker Mobile App

How to Download the Rainmaker App in App Store
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Written by Correy Thompson
Updated over a week ago

Finalizing your Data Import (After Your Data File Has Been Imported By RainMaker)

Reviewing your data import, and approving your member and payment data
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Written by Correy Thompson
Updated over a week ago

Statistics Overview by Date Range Report

The Statistics Report shows you stats from the Appointment Book based off Intro appointments set. There is a video provided at the end.
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Written by Correy Thompson
Updated over a week ago

Why is my homepage blank?

Are you wondering why you have limited access to Rainmaker, and your homepage is a blank screen?
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Written by Correy Thompson
Updated over a week ago

How To See Students that have a Secondary Program

Viewing which students have a Secondary Program
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Written by Correy Thompson
Updated over a week ago

How to Refund a Payment if you are Using USAePay

refunding payment usaepay
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Clearing Cache and Cookies

How to clear cache and cookies in your internet browser
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

How to do Rank Promotions (Mass Promotions)

Mass Promote your students after they have passed their belt test.
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Written by Correy Thompson
Updated over a week ago

How to Troubleshoot the Desktop App 4.0 for Attendance Barcode Scanning

How to Troubleshoot the Desktop App 4.0 for Attendance Barcode Scanning
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Reset my Scanner back to Default Settings

Needing to reset the scanner? Below is how you can easily reset to factory settings.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

MIA Flow

How to set up your automated Missing in Action Flow for your students
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Make a Cancellation Fee Selection in the POS

This article will show you how to make Cancellation Fees an Income Category type to choose on the Point of Sale.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Integrate Your Website

This article will show you how to integrate your website with so that your leads from Web Forms will automatically populate in your RM.
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Written by Correy Thompson
Updated over a week ago

How to Use the Appointment Book

This will show you how to set appointments, assign them to employees, and manage no shows. Calendar.
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Get Set Up to Accept Payments (United States)

This article will help you get your account set up to take payments in all areas of RainMaker.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Creating and Using Web Forms

This article will show you how to create and use webforms to collect more prospects.
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Authorization CCD (business to business)

When you are asked to change your student's account from a PPD to a CCD account.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

5 Reasons to Use a Web Form On Your Website

96% of your website's visitors aren't ready to buy just yet.
Devon Steiner avatar
Written by Devon Steiner
Updated over a week ago

Add Attendance using Kiosk Mode - Self Check-in (great for iPad too)

Kiosk Mode Attendance is great for tablets and Ipad. CHURN STOMPER
Devon Steiner avatar
Written by Devon Steiner
Updated over a week ago

Activate Automatic Attendance Survey

This article shows how to activate and modify the Automatic Attendance Survey. If you prefer videos there will be one at the end.
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

Deactivating a Secondary Program

This article will show you how to remove, cancel, or deactivate a secondary program for a student/member.
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago

How to Customize Your Agreement

This Article will show you how to edit and customize your current Contract.
Devon Steiner avatar
Written by Devon Steiner
Updated over a week ago

How to Fix a Slow Connection with RainMaker

This is why we ask you to clear your cache and cookies!
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Automatic Appointment Reminder Text Messages

This article will teach you how to set up text message and email Automatic Appointment Reminders to go out to your students.
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Written by Correy Thompson
Updated over a week ago

Prospect Flows - Why you should use them and How to create them.

This article will teach you how to set up a flow to go out to prospective members.
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Written by Correy Thompson
Updated over a week ago

SMS Messaging Setup

This article will show you how to set up SMS text messaging to send text messages through your RainMaker
Correy Thompson avatar
Written by Correy Thompson
Updated over a week ago
Message Center

Custom Postcards

How to Upload Your Own Postcard front to send from RainMaker
Devon Steiner avatar
Written by Devon Steiner
Updated over a week ago

How To Send Email to specific Ranks or Belts

This article will show you how to send an email to specific belts/ranks within a Rank System
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Why does my SMS Text Message say "Waiting to Send?"

SMS Text Message logs say "Waiting to Send" as the status.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Youtube Video in Email?

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Tracking Message Opens

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to do mail merge

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Remove or Delete a Flow

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Yahoo Email

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Set Up Your Business Email Address in RainMaker

RainMaker Account Settings will not allow changes without a domain email address. To save any changes, enter a valid email domain email.
Maddison Black avatar
Written by Maddison Black
Updated over a week ago

Easy Way to Stop Students from Quitting Tutorial

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Find a DO NOT SEND List for Emails

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Copy and Paste from Microsoft Word

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Get More Prospects To Show Up For Their Appointment Automatically

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Use Coupon Codes in Profit Generators

Maddison Black avatar
Written by Maddison Black
Updated over a week ago

SurveyPro - How to use Survey Pro

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Make a Birthday Flow

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Video Tutorial on How to Make an Event Type Profit Generator

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Make Flows

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Integrate Web Forms With LeadPages

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to add a Google Analytics Code and Facebook Pixel Code to Profit Generators

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Send Emails to Prospects That are Not On a Trial

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Automatically Rescheduling a Missed Appointment Online

Laura Hines avatar
Written by Laura Hines
Updated over a week ago
Reports

How to Print an Individual's Payment History in RainMaker

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Program Verification Report

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Find Out How Many Times a Member Has Attended

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Turn Off Birthday Email Report

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Tracking Expenses in RainMaker

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

New Report for ATA Schools (actually any school that has an association)

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Printing Individual Labels

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

New Members Report

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Report: Members by Style

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To: Use Bulk Actions

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To: See How Many Prospects By Tag By Date Range

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Staff Activity Log

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Financial Transactions Report - Integrate with Quickbooks

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Margins on Labels are Off when printing

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Export Data From RainMaker

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Viewing Active Members

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How do I match my deposits to RainMaker

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Trial Tracker

Laura Hines avatar
Written by Laura Hines
Updated over a week ago
Settings

How To Add Your Phone Script To your RainMaker

Entering Phone scripts into your RainMaker Settings, Prospect, MIA script and MIA voicemail script.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How To Set Up Month-to-Month (open-ended) Programs

How to set up open-ended, month-to-month programs options in your RainMaker.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Add POS Income Categories

Adding Point of Sale Categories into your RainMaker Settings to track Income by Category.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Prevent RainMaker from Logging Out Automatically

How to make sure your RainMaker will stay logged in on a tablet, laptop, or desktop.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Automatic Credit Card Expires Soon Email

How to add in/customize your automatic email that goes out when a member has a credit card that expires next month.
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Written by Laura Hines
Updated over a week ago

How to Set and Use Age Groups

How to change the names of your Age Groups and assign the, to your Contacts
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Written by Laura Hines
Updated over a week ago

How To Add Staff Members/Users into your RainMaker

Add more users or employees into your RainMaker using Add/Edit Users.
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Which Browsers work best with your RainMaker

Browsers work best with your RainMaker - System Requirements
Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Ranks - Multiple Styles

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Using Multiple Locations in Web Forms

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

What is a Class Credit Membership?

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

RainMaker Settings

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Written by Laura Hines
Updated over a week ago

Web Forms API

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

Age Groups

Laura Hines avatar
Written by Laura Hines
Updated over a week ago

How to Make a Month to Month Program in Settings

Laura Hines avatar
Written by Laura Hines
Updated over a week ago