The Feedback Register allows you to see feedback activity across all of your Campaigns in real-time, receive email alerts whenever new Feedback Forms are completed and to display a stream of your Feedback (positive and negative) in a single location.
At a glance, the Feedback Register provides you with the following information:
- Feedback Sentiment
- Date Received
- Reviewer Name
- Reviewer Email
- Reviewer Mobile
- Campaign Name
- Reviewer Type
- Overall Rating
- Net Promoter Score (NPS)
- Price Satisfaction
- Interception Comment (only when negative)
- Follow Up Permission (only when negative)
You can sort responses on every field and export them into a CSV, Excel or PDF file.