A new service has been launched to give our users more control over their experience!
Summary:
An agency submits a placement request on the Raise platform
The placement is sent to the compliance team at Raise to approve
The placement is sent to the client to look over and approve
The placement is sent to the contractor to accept
Agencies
You can now submit and check the status of a new placement by selecting 'request' from the menu, then 'temp placements'.
Similar to the onboarding forms currently used, information about your contractor, client and placement details will be required.
Contractor information
For existing contractors:
Type in the name of the contractor a pre-populated list will drop down
For a new contractor:
Name
Email address
Client information
For UK clients:
Choose whether it is a limited company or school
Start typing in the client's information and a pre-populated list linked to the GOV website will appear
For existing clients:
Type in the name of the entity and a pre-populated list will drop down
For new non-UK clients:
Company name
Registration and tax number
Registered and invoicing address
Incorporated Country
Website URL
Please be sure to look over these details carefully and make sure they are correct before clicking save and next!
Placement information
You will now need to input the placement information.
Key information include:
Start date and end date
Job title
Timesheet frequency
Placement rates
Hiring manager, timesheet approver and invoice contact
Legal information e.g payment terms, notice periods
Additional rates can also be added - these are any rates outside the standard - by clicking 'add new'
The additional rate will need to be labeled accordingly
Standard units per week needs to be added
Signed Terms of Business can be loaded during this stage.
Once the placement request has been made, there is no option to upload these documents, so terms will need to be emailed to your onboarding manager.
The placement can be saved as a draft by clicking 'save' - if the placement information is not yet confirmed or likely to change, this is best.
Once the placement has been submitted, it can no longer be amended. If any change does need to happen, please email your onboarding manager.
Please be sure to look over these details carefully and make sure they are correct before clicking submit!
Once the placement has been approved by the Raise compliance team, the status updates to 'pending client approval'.
Please see below for client and contractor journey.
Clients
Placements to be approved can be found in 'Temp Placements' in the menu bar.
Existing clients:
You will receive one email containing the placement information and instructions on how to approve this.
New clients:
You will receive one email with log in details to the platform.
You will receive another mail with the placement information and instructions on how to approve this.
Please be sure to look over these details carefully and make sure they are correct before clicking approve!
The placement will go straight to the contractor once it has been approved. The status of the placement will change to 'pending contractor approval'.
Contractors
Placements to be accepted can be found in 'Temp Placements' in the menu bar.
Existing contractors:
You will receive an email with the placement information and instructions on how to accept this.
New contractors:
You will receive an email with log in details to the platform.
You will receive an email with the placement information and instructions on how to accept this.
Once logged in, you will need to complete outstanding personal information, e.g. Proof of ID, Right to Work.
For Limited companies: Raise will need to complete and approve standard compliance checks.
Please be sure to look over these details carefully and make sure they are correct before clicking accept!
The status of the placement will change to 'active' once it has been accepted by the contractor.