Raken Clock In & Clock Out Questions feature enables your organization to customize prompts for employees each time they clock in or out. These tailored questions help ensure compliance with company policies and promote safety on the jobsite.
Raken Clock In & Clock Out Questions are available as part of the Raken Time Clock add on. Employees using the Employee Time Clock or Kiosk for time keeping can answer clock in & clock out questions.
Creating Time Clock Questions
Log into the Raken Web App.
Click the Time button found on the far left side of the screen.
In the menu that appears select the Review option.
Select Clock questions in the drop down that appears.
On the page that appears select the option found near the top left corner of the page labeled Templates.
You will see two default question templates.
You can edit the existing templates by clicking the menu button on the far right side of the template name.
To create new template you will click the green + New template In the top right corner of the page.
You will specify the template Type.
You will name the template.
Select from Raken provided templates or create your own question template that can be shown during clock in/out events.
Click the orange Create template button.
On the page that appears you can create your desired questions and edit and manage them as needed.
Edit the question text - Click directly on the text of any question to edit the wording.
Change question response type - Click on the downward pointing arrow to the right of a question to change the response type. We support response types of Yes No N/A, Checkbox, Text Answer, Choice List and Signature.
Yes No N/A - Allows field users to answer with a Yes, No or N/A
Yes No - Allows field users to answer with a Yes or No
Checkbox - Allows field users to check off on a question. This feature can be used for common checklists.
Text Answer - Allows field users to answer the question with free text.
Choice List - You can allow users to select a response for a question from a list of responses provided. You can enable multiple choice response by checking the box next to the allow multiple responses text in the Choice List editor.
Signature - Allow users to sign off on important checklists or can be used for creating sign-in sheets and having multiple users apply their signatures.
Define Attachment Guidance - You can define what the attachment related to each question should include. This helps ensure that the questions are as clear as possible to ensure the best possible response.
Make a question mandatory - Check the box in the column labeled Mandatory next to a question if you require the user to add a response.
Reorder questions - Click and drag questions using the three lines to the left of each question to change the order.
Delete a question - Click on the three dots to the right of each question and then click on the Delete button that appears in the dropdown.
Add a Section - Click on the grey + Add Section button below the white content box to add a new checklist section. Give the new section a title and description and then use the actions above to add and customize the question required in the section. You can have as many sections as you want.
Reorder sections - Click and drag a section using the three lines to the left of the section title/description or click on the three dots to the right of the section title/description and click the Move Up / Move Down options from the dropdown as needed.
Delete a section - Click on the three dots to the right of the section title/description and then click on the Delete button that appears on the dropdown.
Click the orange Publish button once you have entered in the desired questions.
Enabling Raken Clock In & Clock Out Questions
Log into the Raken Web App.
Click the Company button on the menu on the left side of the page.
Click Time settings in the menu that appears.
Select Policies from the sub menu that appears.
Click the Manage policies button in the top right corner of the page.
Click on the policy that you for which you would like to enable Photo ID.
Verify that Kiosk and/or Employee time clock are enabled in the Time tracking section.
In the Verification section you can then choose the configuration for Clock in questions and Clock out questions separately.
You will see options to choose the question template that have been created for your account.
Click the orange Save button in the top right corner of the page once you have made your desired selections.
Once saved, all employees that are associated with the edited Time Policy will be required to answer the selected question templates upon their clock in and/or clock out action.
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