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Help! My Helpers aren't helping.

Facing issues getting the most of your Rally.Fan helpers? Read here.

Updated this week

If you’ve ever felt like our Helpers respond a little differently than expected, you’re not alone. Let’s unpack why—and how you can guide them to deliver exactly what you need.


How Helpers Work

Helpers are powered by advanced language models trained on huge amounts of text. This training lets them understand context, predict what’s useful next, and generate text that feels natural. In simple terms: you give them direction, and they turn that into output—whether it’s a post, product, email, or strategy tip.


Give Context, Get Better Results

Think of your prompt as a recipe:

  • Instruction + Goal + Key Details = High-quality output.

Example:

  • “I’m creating a LinkedIn carousel about building an online brand. Goal: educate new creators. What information do you need from me to make this work?”

This gives the Helper the right framework to request missing details and deliver something tailored to your vision.


Keep It Simple (and Kind)

Complicated or “command-style” prompts like “your task is to…” don’t make Helpers any smarter. In fact, research shows that harsh or rigid instructions can actually hurt results. A more polite, encouraging style works far better:

  • Use phrases like “please” or “let’s try again.”

  • If the output isn’t perfect, simply re-ask with clearer details.

The friendlier the prompt, the more accurate and creative the results. (Yes, being nice to your AI really does make a difference ⭐️).


Break Down Big Tasks

When you’re tackling something complex—say, a multi-page digital guide or a video script—don’t drop it all in one go. Break it into smaller asks.

A great trick is adding:

  • “Let’s think step by step.”

This helps the Helper reason through tasks in order, improving clarity and flow.


Stay Clear and Direct

Helpers don’t “remember” past conversations the way people do. Casual phrases like “I’m back” can confuse them. Instead, lead with specific instructions each time, and keep your goal front and center.


👉 The takeaway: Helpers are powerful, but they work best when you guide them with clear goals, positive phrasing, and step-by-step direction. Treat them like collaborators, and you’ll see just how far they can take your ideas.

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