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File too large, maximum size is 50MB

Jeanne David avatar
Written by Jeanne David
Updated over a year ago

If you encounter difficulty uploading your complete video, it could be due to its size.

  • If your video exceeds 1 minute, consider making cuts to shorten it, adding a dynamic touch for the viewer. Revisiting the brief may provide guidance on the desired video length.

  • Try to compress your video using online tools like FreeConvert to reduce its size. This method is compatible with various video file formats (MOV, MP4, AVI, GIF, M4V, WEBM, ...).

If the issue persists, please reach out to our support team for assistance.

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