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Are you experiencing a bug?

Victor Gheroldi avatar
Written by Victor Gheroldi
Updated this week

Encountered a bug? Here's what to do:

Before reporting a bug, please make sure you're using the latest version of the Ramdam app:

  • On iOS, go to the App Store, search for "Ramdam", and tap "Update" if available.

  • On Android, open the Play Store, search for "Ramdam", and tap "Update" if needed.

Once you've confirmed you're on the latest version and still experience the issue, please send us a screen recording showing the problem. This helps us understand the bug and resolve it much faster.

How to make a screen recording:

  • On iOS: Open Control Center and tap the record button (you may need to enable Screen Recording in Settings > Control Center).

  • On Android: Use the built-in screen recorder (found in Quick Settings), or a screen recording app if your device doesn't have one.

Please avoid sending multiple messages about the same issue, as this can slow down our response time. Thank you!

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