How to cancel my rankingCoach subscription?

We are very sorry to hear that you no longer want to be part of rankingCoach, but we do understand it. Cancelling your subscription is an easy process and it just takes a few moments.

Whether you have a regular annual or monthly subscription, or you’re on the Agency subscription, you can cancel it at the end of your contract date, or at the end of the 7 days trial period via your rankingCoach account.

To cancel your subscription, click on the profile icon in the top right corner of your rankingCoach dashboard, go to the “Subscription” section of your account and click on “Manage Contract”.

Before you fully cancel your subscription we’ll ask for feedback and reasons for cancellation. Click on one of the options that describe your decision, and let us know why you would like to cancel your account.

You will see that we offer various solutions to the problems you might have encountered. Feel free to explore them to see whether they might fit your needs.

If none of our solutions works for you, just scroll down to the bottom of the page and find the link to continue through the steps. Once you cancel your subscription, you should receive a confirmation by email. If you do not get the confirmation email the next day, contact our support team.

Additionally, if you are on a long term, 12-month contract, please make sure to request the cancellation at least 7 days prior to the end of your contract, if you do not want it to be renewed automatically.

Want to know more about our cancellation and refund policy? Check out the rankingCoach website for more details.

Also, you can reach us by email at support@rankingcoach.com, or use the chatbox in your app, and we'll answer any questions about your account.

Need more help? We have additional articles on more topics here: https://help.rankingcoach.com/en/

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