To maintain the validity of the content on RateMyAgent, reviews are only permitted from people directly involved in a completed property transaction with an agent.
This prevents reviews being left for other reasons, for example agents reviewing other agents.
Any review found not to be left by a buyer or seller of a sold property will be removed from our website.
At this stage RateMyAgent does not allow vendors who failed to sell a property to leave a review. This is due to issues around verifying the review by linking it to a sale transaction. We are working on ways to solve this problem and hope to add this feature at a future date.
Do you need to be invited to leave a review?
We think it's important for all buyers and vendors of sold properties to be able to leave a review. Each review submitted to RateMyAgent is linked back to the unique property transaction it relates to.
We want to make it easy to be able to leave reviews and give honest feedback, not only the people who the agent wants review from, or RateMyAgent would be biased toward positive reviews.
The review can be requested by the agent or agency, or the reviewer can visit our website, searched for the agent & property address, they confirm they are the buyer or seller and agree to our terms and conditions which state they must the true buyer or seller of the property.
We do not ask for evidence or documentation from everyone submitting a review when not requested, unless it's needed on a case-by-case basis. This is because we do not require this for requested reviews. If we did so, it would discourage real buyers/sellers, making them less likely to leave organic reviews and leave us open to being biased toward positive reviews.
In addition to reviews from their buyers and vendors, an agency on our Enterprise subscription will have the ability to request reviews from their landlords and tenants.
Please note: reviews that solely mention another agent (other than the one listed on the profile) will be moved to the agent mentioned without warning.